Thank you for choosing our product. We strive to provide you with the best possible product and service. However, we understand that there may be situations where you need to return or request a refund for your product. Please review our Return and Refund Policy below for more information.

Return Policy

Eligibility:
To be eligible for a return, the product must be in its original condition and packaging. It should be unused and free from any damage or signs of wear and tear.

Timeframe:
You may initiate a return within 10 days from the date of purchase.

Return Process:
To initiate a return, please contact our customer support team at
support@mnpr.co.in.
They will guide you through the return process and provide you with necessary instructions.

Return Shipping:
The customer will be responsible for the return shipping costs, unless the return is due to a defect in the product or an error on our part.

Refund Policy

Inspection:
Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria mentioned in the Return Policy section.

Refund Process:
If the returned product meets the eligibility criteria, we will initiate the refund. The refund will be issued to the original payment method used for the purchase.

Refund Timeframe:
Please allow up to 15 to 20 working days for the refund to be processed and reflected in your account. The exact timeframe may vary depending on your payment provider.

Exclusions

• Damaged or Defective Products: If the product is damaged or defective upon arrival, please contact our customer support team immediately. We will arrange for a replacement or a refund at no additional cost.
• Wear and Tear: We cannot accept returns or provide refunds for products that show signs of wear and tear resulting from regular usage.
• Unauthorized Modifications: Any unauthorized modifications made to the product will void the return and refund eligibility.

Please note that this Return and Refund Policy is applicable only to purchases made directly from MNPR Health Gadgets LLP. If you have purchased the product from a third-party retailer, please refer to their respective return and refund policies.

If you have any further questions or need assistance, please do not hesitate to contact our customer support team. We are here to help you.